Security & Privacy

Security & Privacy

Security and Privacy

Privacy issues are important to us at and we are committed to protecting your privacy.

When you are creating an account or ordering online, we want you to be confident that your purchases are made securely.

When you create an account or place an order with us, we need to know your title, name, known address, contact telephone numbers and email address, along with order and payment details.

These details may be forwarded securely to other parties only to fulfil your order.  These other parties will include delivery, and where relevant, payment partners.

The information we collect and store about you allows us to process and fulfil any order requirements, to provide you with information to keep you up to date on products, services or promotions we may run, to answer your enquiries and to verify your identity if needed.  We may also use your information to contact you for market research purposes by email, phone or mail.  You can 'opt out' of this at anytime either by writing or emailing us.

If you do register or subscribe to any online newsletters, you do so on the understanding that you are aware of the intended purpose for the collection of data.  An opt out option is available by clicking on the unsubscribe link in any newsletters we may send you.

All information is collected lawfully and in accordance with the Data Protection Act 1998.

Financial information, including credit card details

This information is used to obtain payment for goods and services you have ordered from us.  This information is never actually received by us.  The page where this information is given by you is controlled by our contract merchant service provider, PayPal.  Such information is automatically encrypted and later decrypted for use.  It never appears on our system.

You will know your payment is secure as your browser address box will show either a 'padlock' or a 'key' symbol.

Information volunteered by you

For a particular purpose, for example, a survey or contest entry form.  This information will be used exclusively for the purpose for which you have provided it.  Information is disclosed to third parties only where the third pary concerned qualifies in whatever way the website page requires.  We will make absolutely clear on the face of the page, any intention to publicise the name of a winner of any competitions we may, from time to time, run.


Cookies are small files stored in your web browser from our website.  Our website cookies do not collect any personal information about you, nor do they allow us to access your computer in any way.

We use tracking cookies to identify which of our website pages are being used.  This enables us to analyse web page views and improve our website.  This information is only used for statistical analysis and no personal information is stored.

You can chose to accept or decline cookies, but you should note that declining can adversely affect the performance our our website.


The contents of this website and any other publications from are owned or licenced to or are used with permission from the owner.  Any reproduction is strictly forbidden unless with prior consent from


Our website may contain links to other websites or services.  Please note that are not responsible for the content or privacy policies these websites or services may have in place.  We advise that you use caution and refer to these websites or services own privacy, security and terms and conditions.